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Tech Mahindra is hiring for Voice Customer Support | Work From Home | Apply Now

Tech Mahindra is hiring for Voice Customer Support - Work From Home

About Role and Company:

Tech Mahindra, a leading force in global IT services and consulting, stands out as a key entity within the esteemed Mahindra Group, one of India's most revered conglomerates.. Headquartered in Pune, with a registered office in Mumbai, Tech Mahindra operates in over 90 countries and employs a talented workforce of more than 138,000 professionals worldwide.


The company delivers innovative IT and business process outsourcing services, helping clients navigate their digital transformation journeys with cutting-edge technology solutions. By leveraging expertise in artificial intelligence, machine learning, cloud computing, and data analytics, Tech Mahindra enables businesses across industries to enhance efficiency, improve customer experience, and drive growth in an increasingly digital world.


Committed to creating a sustainable and equitable future, Tech Mahindra prioritizes social responsibility, contributing to various initiatives that promote education, healthcare, and environmental conservation. The company’s focus on diversity and inclusion fosters a collaborative and innovative work culture, attracting top talent from around the world.


With a strong emphasis on customer-centricity and a forward-thinking approach, Tech Mahindra continues to expand its global footprint while delivering transformative digital solutions for businesses in telecommunications, healthcare, manufacturing, and more. Renowned for its expertise in driving digital transformation, Tech Mahindra has solidified its status as a frontrunner in the ever-evolving world of technology services, helping businesses stay ahead in a competitive digital landscape. 

Job Description:

  • Tech Mahindra excels in understanding and addressing customer needs. The company places great emphasis on identifying and assessing client requirements to ensure their satisfaction.
  • Building trust and fostering long-lasting relationships is at the core of Tech Mahindra’s operations.
  • By maintaining clear and interactive communication, the company strengthens its partnerships with clients, creating a foundation for ongoing success.
  • Providing accurate and complete information is another priority.
  • Tech Mahindra ensures that customers receive precise, valid, and comprehensive details through the use of the right tools and methodologies.
  • This enhances the decision-making process and drives better outcomes.
  • When challenges arise, the company is dedicated to resolving issues promptly. Tech Mahindra handles customer complaints effectively, offering appropriate solutions and alternatives to maintain satisfaction and loyalty.
  • Record-keeping is another essential aspect of Tech Mahindra's commitment to excellence.
  • The company meticulously maintains records of customer interactions, processes accounts, and manages all necessary documentation.
  • Finally, Tech Mahindra operates within a structured framework, adhering to established communication procedures, guidelines, and policies.
  • This ensures consistency in service delivery and upholds the company’s high standards in customer service.
  • By focusing on these principles, Tech Mahindra continues to lead in the IT services industry, setting benchmarks for quality and customer satisfaction globally.


Job Overview:

  • Position: Voice Customer Support
  • Employment Type: Work From Home
  • Education Required: 12th Pass & Any Graduate Students
  • Experience Required: Fresher's
  • Duration: Permanent
  • Compensation: INR 13,500/- - INR 15,000/-
  • Job Location: PAN India (Rotational Shifts)


Required Qualification, skills:

  • A personal laptop or desktop with at least a 7th generation Core i3 processor.
  • Minimum of 8 GB RAM.
  • Genuine Windows 10 or 11 operating system.
  • Noise-cancelling headphones.
  • Reliable power backup.


Eligibility Criteria:

  • HSC, Graduate, Post-Graduate
  • Language Required - Both English & Hindi.

How To Apply:

  • Begin by reviewing all the job information listed on this page.
  • Scroll down and click the “Click Here” button.
  • Follow the “Apply” link to be taken to the official website.
  • Enter your details based on the information provided.
  • Double-check all the information before submitting your application.

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