Akamai Recruitment Freshers For Position of Collection Specialist - Work From Home
About Role and Company:
The Credit & Collections Team plays a pivotal role in managing accounts receivable for Akamai's diverse global customer portfolio. Their primary objective is to ensure timely payments while collaborating with internal teams such as sales, service, and legal. By addressing disputed balances and facilitating prompt invoice settlements, the team helps maintain healthy financial operations and customer relationships.
Be a part of something exceptional
As a valued team member, your contributions will directly impact the company’s financial stability by reducing outstanding receivables and resolving customer challenges effectively. You will collaborate with internal stakeholders to deliver seamless solutions, ensuring a positive experience for all parties involved.
The Credit & Collections Team is known for its commitment to excellence and its ability to consistently deliver results that align with Akamai’s world-class standards. Joining this group means becoming part of a dynamic environment where your problem-solving skills and attention to detail will make a significant difference. You will have the opportunity to enhance your professional growth by working in a supportive and performance-driven team that values innovation, collaboration, and success.
This role is perfect for individuals who thrive in challenging yet rewarding settings and are eager to contribute to the financial health of a globally recognized company. Be part of a team that sets industry benchmarks for quality and efficiency.
Job Description:
- Managing assigned customer portfolios involves identifying overdue accounts and implementing strategic collection measures to ensure timely payments. This requires analyzing account details, monitoring payment trends, and initiating proactive outreach to address delinquencies effectively.
- A critical aspect of the role includes performing comprehensive credit evaluations for accounts flagged for review. This involves analyzing credit scores, examining financial statements, and validating bank references to assess customer creditworthiness and minimize potential risks.
- Resolving unapplied cash and credit memo issues through consistent and transparent communication with customers is another key responsibility. By addressing these discrepancies promptly, the role ensures accurate financial records and optimized cash application.
- Timely invoice delivery and payment resolution are achieved by coordinating with both internal teams and external customers. This includes tracking invoices, following up on outstanding payments, and ensuring adherence to established timelines and procedures.
- Collaboration across various functions is crucial for addressing issues impacting payments or account balances. Adhering to service-level agreements (SLAs), this role ensures high-quality service delivery and prompt resolution of complex challenges.
- All collection efforts are meticulously recorded in Salesforce, enabling detailed tracking and reporting. Meeting accounts receivable aging targets for assigned portfolios remains a priority, emphasizing both efficiency and accuracy in managing receivables.
- By combining analytical expertise, effective communication, and cross-functional teamwork, this role plays an integral part in maintaining financial health while strengthening customer relationships. The focus is on delivering excellence in collections while driving organizational success.
Job Overview:
- Position: Collection Specialist
- Employment Type: Work from home
- Education Required: Bachelor's Degree.
- Experience Required: Freshers
- Duration: Permanent
- Compensation: Up to 57,000 Per Month (Expected)
- Job Location: Remote, India.
- Possess a bachelor’s degree with relevant experience in a customer-facing role, demonstrating expertise in managing client interactions and delivering exceptional service.
- Be a collaborative team player who thrives in dynamic, fast-paced environments. Exhibit strong problem-solving skills and the ability to prioritize tasks effectively, even in challenging situations.
- Have a robust understanding of accounting principles, enabling accurate financial analysis and management while supporting informed decision-making.
- Show proficiency in leveraging industry-standard tools such as Microsoft Excel, Salesforce, and Oracle to streamline operations and enhance efficiency.
- Demonstrate excellent interpersonal skills, building trusted relationships with clients and colleagues alike. Your ability to influence and negotiate will ensure positive outcomes in complex scenarios.
- Communicate effectively at a professional level, showcasing exceptional written and spoken English skills to connect seamlessly with diverse teams and stakeholders.
- Uphold a strong ethical foundation, consistently demonstrating integrity and personal motivation. Embrace organizational values, serving as an example of professionalism and commitment to excellence.
- This blend of skills and experiences equips you to excel in customer-focused roles, contributing to organizational success while fostering strong client relationships. Your technical knowledge, problem-solving abilities, and ethical mindset position you as a valuable team member capable of delivering impactful results in a high-performing environment. With a focus on collaboration and adaptability, you’ll drive continuous improvement and support the achievement of shared goals.
- Any Bachelor's Degree.
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