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Microsoft Recruitment Freshers for Technical Support Engineering | Work From Home/Office | Apply Now

Microsoft Recruitment Freshers for Technical Support Engineering | Work From Home/Office

About Role and Company:

If you’re dedicated to fostering customer success, consider joining our Customer Service & Support (CSS) team as a Technical Support Engineer. In this role, you’ll be at the forefront of resolving and troubleshooting technical issues, taking full ownership of customer challenges to deliver exceptional support.

This position provides an excellent opportunity to grow your career and strengthen your technical expertise. You’ll have the chance to develop and refine essential skills in problem-solving, collaborative teamwork, and in-depth research—all while building valuable experience in customer support.

One of the standout benefits of this role is the flexible work arrangement, allowing you the convenience of working remotely up to 50% of the time. This flexibility enables a balanced work-life approach while staying connected with a dynamic, supportive team environment.

If you thrive in a customer-focused role and enjoy the satisfaction of troubleshooting and delivering solutions, this position offers a solid foundation for growth in technical support. Join us to make a meaningful impact, enhancing both your skills and the experiences of our valued customers.

Job Description:

  • Response and Resolution: You take complete ownership in investigating and addressing customer technical issues, collaborating closely with cross-functional teams and employing a range of troubleshooting tools and techniques to reach timely solutions.
  • Knowledge Sharing: Actively engaging in knowledge-sharing initiatives, you contribute valuable insights and expertise to build a collaborative community with peers, supporting continuous learning and problem-solving across the team.
  • Skill Development: Committed to ongoing learning, you participate in continuous training and skill development programs, strengthening your technical and professional capabilities to address customer issues effectively.
  • Product and Process Improvement: You play a proactive role in enhancing product quality by identifying and escalating potential product issues, contributing to continuous improvements in product functionality and performance.
  • In this role, you’ll have the opportunity to take meaningful responsibility in delivering excellent customer support and building a knowledge-rich team culture. 
  • Your dedication to skill growth, collaboration, and proactive problem-solving will be vital in enhancing customer experiences and supporting long-term product quality.
  • Join us to make a positive impact on both customer satisfaction and team success through your expertise and commitment to service excellence.

Job Overview:

  • Position: Technical Support Engineering
  • Employment Type:  Work from home/office
  • Education Required: Bachelor's degree
  • Experience Required: 0-1 Experience
  • Duration: Permanent
  • Compensation: Up to 15LPA (Expected)
  • Job Location: All India


Required Qualification, skills:

  • 3+ years of experience in technical support, technical consulting, or IT.
  • equivalent professional experience in a relevant field.

Eligibility Criteria:

  • A Bachelor's degree in Computer Science, Information Technology, or a related field, along with at least 1 year of experience in technical support, consulting, or IT.

How To Apply:

  • Begin by reviewing all the job information listed on this page.
  • Scroll down and click the “Click Here” button.
  • Follow the “Apply” link to be taken to the official website.
  • Enter your details based on the information provided.
  • Double-check all the information before submitting your application.

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