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Akamai Recruitment Freshers For Position of Collection Specialist | Work From Home | Apply Now

Akamai Recruitment Freshers For Position of Collection Specialist - Work From Home

About Role and Company:

The Credit & Collections Team plays a pivotal role in managing accounts receivable for Akamai's diverse global customer portfolio. Their primary objective is to ensure timely payments while collaborating with internal teams such as sales, service, and legal. By addressing disputed balances and facilitating prompt invoice settlements, the team helps maintain healthy financial operations and customer relationships.

Be a part of something exceptional

As a valued team member, your contributions will directly impact the company’s financial stability by reducing outstanding receivables and resolving customer challenges effectively. You will collaborate with internal stakeholders to deliver seamless solutions, ensuring a positive experience for all parties involved.

The Credit & Collections Team is known for its commitment to excellence and its ability to consistently deliver results that align with Akamai’s world-class standards. Joining this group means becoming part of a dynamic environment where your problem-solving skills and attention to detail will make a significant difference. You will have the opportunity to enhance your professional growth by working in a supportive and performance-driven team that values innovation, collaboration, and success.

This role is perfect for individuals who thrive in challenging yet rewarding settings and are eager to contribute to the financial health of a globally recognized company. Be part of a team that sets industry benchmarks for quality and efficiency.

Job Description:

  • Managing assigned customer portfolios involves identifying overdue accounts and implementing strategic collection measures to ensure timely payments. This requires analyzing account details, monitoring payment trends, and initiating proactive outreach to address delinquencies effectively.
  • A critical aspect of the role includes performing comprehensive credit evaluations for accounts flagged for review. This involves analyzing credit scores, examining financial statements, and validating bank references to assess customer creditworthiness and minimize potential risks.
  • Resolving unapplied cash and credit memo issues through consistent and transparent communication with customers is another key responsibility. By addressing these discrepancies promptly, the role ensures accurate financial records and optimized cash application.
  • Timely invoice delivery and payment resolution are achieved by coordinating with both internal teams and external customers. This includes tracking invoices, following up on outstanding payments, and ensuring adherence to established timelines and procedures.
  • Collaboration across various functions is crucial for addressing issues impacting payments or account balances. Adhering to service-level agreements (SLAs), this role ensures high-quality service delivery and prompt resolution of complex challenges.
  • All collection efforts are meticulously recorded in Salesforce, enabling detailed tracking and reporting. Meeting accounts receivable aging targets for assigned portfolios remains a priority, emphasizing both efficiency and accuracy in managing receivables.
  • By combining analytical expertise, effective communication, and cross-functional teamwork, this role plays an integral part in maintaining financial health while strengthening customer relationships. The focus is on delivering excellence in collections while driving organizational success.

Job Overview:

  • Position: Collection Specialist
  • Employment Type:  Work from home
  • Education Required: Bachelor's Degree.
  • Experience Required: Freshers
  • Duration: Permanent
  • Compensation: Up to 57,000 Per Month (Expected)
  • Job Location: Remote, India.


Required Qualification, skills:

  • Possess a bachelor’s degree with relevant experience in a customer-facing role, demonstrating expertise in managing client interactions and delivering exceptional service.
  • Be a collaborative team player who thrives in dynamic, fast-paced environments. Exhibit strong problem-solving skills and the ability to prioritize tasks effectively, even in challenging situations.
  • Have a robust understanding of accounting principles, enabling accurate financial analysis and management while supporting informed decision-making.
  • Show proficiency in leveraging industry-standard tools such as Microsoft Excel, Salesforce, and Oracle to streamline operations and enhance efficiency.
  • Demonstrate excellent interpersonal skills, building trusted relationships with clients and colleagues alike. Your ability to influence and negotiate will ensure positive outcomes in complex scenarios.
  • Communicate effectively at a professional level, showcasing exceptional written and spoken English skills to connect seamlessly with diverse teams and stakeholders.
  • Uphold a strong ethical foundation, consistently demonstrating integrity and personal motivation. Embrace organizational values, serving as an example of professionalism and commitment to excellence.
  • This blend of skills and experiences equips you to excel in customer-focused roles, contributing to organizational success while fostering strong client relationships. Your technical knowledge, problem-solving abilities, and ethical mindset position you as a valuable team member capable of delivering impactful results in a high-performing environment. With a focus on collaboration and adaptability, you’ll drive continuous improvement and support the achievement of shared goals.

Eligibility Criteria:

  • Any Bachelor's Degree.



How To Apply:

  • Begin by reviewing all the job information listed on this page.
  • Scroll down and click the “Click Here” button.
  • Follow the “Apply” link to be taken to the official website.
  • Enter your details based on the information provided.
  • Double-check all the information before submitting your application.


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Cactus Recruitment Freshers For Position of Associate Customer Service Manager | Work From Home | Apply Now

Cactus Recruitment Freshers For Position of Associate Customer Service Manager - Work From Home

About Role and Company:

CACTUS embraces a remote-first approach, fostering a dynamic work culture that encourages employees to excel from any location. Occasionally, you may be required to visit our Mumbai office for business purposes or to attend company or team events.

Are you passionate about delivering exceptional customer experiences? Become a part of Editage, a global leader in academic publication solutions for over 18 years, by joining us as a Customer Service Associate. This role provides a platform for individuals who are eager to excel in a 9-hour shift, working five days a week, including weekends.

As a Customer Service Associate, your key responsibilities will include:

Promptly responding to customer inquiries through email and CRM platforms.

Ensuring an outstanding customer journey, positively influencing decisions to purchase, renew, or expand services.

Showcasing strong teamwork, punctuality, and problem-solving abilities daily.

We are seeking individuals who are not just looking for a job but are excited about building a rewarding career in a supportive and growth-oriented environment.

This position specifically requires availability for day shifts. Applicants should be comfortable working during the designated hours, with shifts scheduled between 5:00 AM and 8:00 PM. You will work five days a week, including possible weekend shifts.

If you’re ready to take on a role that values dedication and customer-centric excellence, we look forward to welcoming you to our team. Join us in shaping outstanding customer experiences while advancing your professional journey!

Job Description:

  • Gain a deep understanding of customer needs and preferences to offer the most suitable pricing, service, and delivery options from the outset.
  • Efficiently respond to incoming support tickets, providing timely and relevant information to minimize obstacles and enhance the customer’s experience with the service.
  • Strive for customer satisfaction by resolving queries promptly and accurately, consistently meeting or exceeding established SLAs.
  • Proactively anticipate customer challenges, developing a strong intuition to support their goals effectively and prevent potential issues.
  • Address client complaints and account inquiries efficiently, aiming to resolve them in a single interaction to foster customer loyalty and elevate their overall experience.
  • Act as the customer’s advocate within the organization, ensuring their voice is heard and their needs are prioritized. Collaborate with cross-functional teams to deliver exceptional service and contribute to broader organizational projects and objectives.
  • Manage support tickets effectively, offering resolutions for editing, translation, and publication assistance inquiries. Escalate complex issues to the appropriate team when necessary to ensure a seamless customer experience.
  • Exceed customer expectations by going above and beyond to delight them, ensuring they prefer and continue to choose your brand over competitors.
  • By consistently prioritizing customer satisfaction and working collaboratively with internal teams, drive success in achieving organizational goals while building long-term customer trust and loyalty.

Job Overview:

  • Position: Associate Customer Service Manager
  • Employment Type:  Work from home
  • Education Required: Bachelor's Degree.
  • Experience Required: Freshers (0-2)
  • Duration: Permanent
  • Compensation: Up to 30,000 Per Month (Expected)
  • Job Location: Remote, India.


Required Qualification, skills:

  • Possess strong written and verbal communication skills, with fluency in English as a requirement; proficiency in additional languages is a plus!
  • Have 0-2 years of professional experience, with prior exposure to Customer Service roles being an advantage.
  • Exhibit a service-oriented mindset, prioritizing customer satisfaction. You excel at helping others and leverage your communication, persuasion, and interpersonal skills to drive team and operational success.
  • Demonstrate a collaborative attitude, effortlessly working across teams and departments to tackle challenges and find effective solutions.
  • Possess excellent interpersonal and intercultural skills, enabling you to work harmoniously with global teams and adapt to diverse perspectives.
  • Thrive in high-pressure situations, showcasing flexibility and resilience while maintaining a positive and proactive approach, even in challenging circumstances.
  • Your ability to navigate complex scenarios with a focus on customer-centric solutions, combined with your teamwork and adaptability, makes you an ideal fit for dynamic, results-oriented roles.

Eligibility Criteria:

  • Any Bachelor's Degree.



How To Apply:

  • Begin by reviewing all the job information listed on this page.
  • Scroll down and click the “Click Here” button.
  • Follow the “Apply” link to be taken to the official website.
  • Enter your details based on the information provided.
  • Double-check all the information before submitting your application.


Apply LinkClick Here




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Wipro Recruitment Freshers For Position of Associate | Work From Office | Apply Now

Wipro Recruitment Freshers For Position of Associate - Work From Office

About Role and Company:

We are seeking motivated individuals to join our team in a role that emphasizes clerical processing with low complexity, ideal for freshers and entry-level professionals. The position demands a fundamental understanding of processes and technical proficiency, ensuring all tasks meet agreed quality standards within stringent deadlines. Candidates must have the ability to follow clear instructions, scripts, or process flows, ensuring accuracy and consistency in all deliverables.

While client engagement in this role is minimal to non-existent, it provides an excellent opportunity to build foundational expertise, particularly in the insurance industry for those with prior experience. Proficiency in MS Office, particularly Excel, is essential, allowing for efficient project and quality management.

The role is results-driven, requiring candidates to demonstrate a commitment to achieving high-quality outcomes and consistently meeting expectations. A team-oriented mindset is critical, as fostering collaboration and supporting team success will be an integral aspect of the job. Candidates should also possess strong feedback-giving capabilities, contributing to a culture of continuous improvement and mutual support.

This opportunity offers an excellent start for individuals looking to develop their skills in process management and teamwork while gaining valuable insights into the insurance industry. With a focus on quality, precision, and collaboration, this role serves as a stepping stone for a promising career path.

Job Description:

  • The role emphasizes maintaining high-quality service standards by enforcing established protocols, analyzing client issues, and recommending effective system enhancements.
  • The candidate will be tasked with defining clear objectives, evaluating trends, and making strategic decisions that lead to successful outcomes.
  • This involves identifying options, implementing solutions, and assessing their effectiveness to ensure consistent quality and operational efficiency.
  • Ensuring team success is critical, achieved by setting clear job expectations, regularly monitoring performance, and providing constructive feedback. 
  • Compliance adherence and the generation of control and statutory reports as per country-specific requirements form a significant part of the role.
  • The role also involves active participation in internal and external audits, ensuring all standards are met while addressing gaps efficiently.
  • Candidates will be responsible for effective escalation management, ensuring timely resolution of critical issues.
  • Additionally, the role requires the generation of scheduled and ad-hoc reports to meet both routine and situational requirements.
  • This position demands strong organizational skills, attention to detail, and the ability to handle multiple responsibilities simultaneously.
  • It offers a dynamic work environment where one can contribute to quality assurance, compliance adherence, and process improvement, making it a vital role in the company’s operational framework.

Job Overview:

  • Position: Multiple Associate Roles
  • Employment Type:  Work from office
  • Education Required: Bachelor's Degree.
  • Experience Required: Freshers (0-2)
  • Duration: Permanent
  • Compensation: Up to 3.5 - 5.7 LPA (Expected)
  • Job Location: All, India.


Required Qualification, skills:

  • The role requires a professional with a neutral voice and accent, ensuring effective call management and clear communication. Expertise in the UK savings and retirement industry is essential, accompanied by a solid understanding of process workflows and best practices.
  • Flexibility is a key component of this position. The individual should be willing to work in a 24x5 shift schedule, with regular working hours from 9 AM to 6 PM, and weekends off (Saturday and Sunday). Additionally, there may be occasional requirements to extend work hours to accommodate business demands and meet critical deadlines.
  • The role also necessitates adaptability to move across different client teams as needed, showcasing a proactive and collaborative approach to handling diverse assignments and challenges.
  • Proficiency in English, particularly in reading, writing, and speaking, is critical. The candidate must have a demonstrated C1 level language proficiency, ensuring clear communication, accurate documentation, and effective collaboration in a professional environment.
  • This position offers an opportunity to engage with a dynamic team, contribute to meaningful processes within the financial and retirement services sector, and develop a versatile skill set in a fast-paced, client-focused environment.

Eligibility Criteria:

  • Bachelor's Degree.



How To Apply:

  • Begin by reviewing all the job information listed on this page.
  • Scroll down and click the “Click Here” button.
  • Follow the “Apply” link to be taken to the official website.
  • Enter your details based on the information provided.
  • Double-check all the information before submitting your application.


Apply LinkClick Here




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Capgemini Off Campus drive for Freshers For Deal Centre of Excellence | Work From Office | Apply Now

Capgemini Off Campus drive for Freshers For Deal Centre of Excellence - Work From Office

About Role and Company:

Capgemini is a global leader in business and technology transformation, committed to helping organizations achieve their digital and sustainable goals while delivering measurable impact for enterprises and society. With a diverse team of 340,000 professionals across more than 50 countries, Capgemini leverages over 55 years of heritage to foster innovation and build trust among its clients. The company provides end-to-end services spanning strategy, design, and engineering, strengthened by cutting-edge expertise in AI, Cloud, and Data, as well as its deep industry knowledge and robust partner ecosystem. In 2023, Capgemini reported global revenues of €22.5 billion, reinforcing its role as a trusted partner in unlocking the value of technology across industries.

In India, Capgemini employs nearly 175,000 team members across 13 locations, including Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem, and Tiruchirappalli. This extensive presence in India underscores the company's commitment to leveraging the country’s rich talent pool to drive global innovation and deliver world-class solutions. Whether addressing the full spectrum of business challenges or propelling transformative growth, Capgemini is dedicated to creating a sustainable future powered by technology and collaboration. With its inclusive and responsible culture, Capgemini continues to lead in making a tangible difference in today's rapidly evolving world.

Job Description:

  • This role is pivotal in managing and delivering accurate pricing solutions tailored to client needs. It begins with gathering requirements from multiple tools, recalculating product prices, and applying custom adjustments to create pricing structures that align with specific client expectations.
  • Using internal tools and Excel, the candidate will generate both preliminary and finalized versions of pricing sheets, ensuring they are precise and well-structured.
  • A key aspect of the role involves reviewing pricing proposals to confirm compliance with Microsoft volume licensing policies.
  • This includes verifying the implementation of custom adjustments and ensuring proposals meet internal standards. Attention to compliance is critical to maintain integrity and transparency in all pricing solutions.
  • Creating Deal Books forms another essential part of the role. These documents compile comprehensive historical data, empowering Microsoft sales representatives to analyze trends and strategize for future orders effectively.
  • By offering detailed insights, Deal Books serve as a foundation for informed decision-making.
  • Additionally, the candidate will prepare various supporting documentation as part of the proposal package.
  • These materials are crucial in presenting cohesive and professional solutions to clients while adhering to organizational guidelines.
  • The role demands a meticulous approach, a deep understanding of pricing structures, and proficiency in using internal systems. Strong analytical skills, attention to detail, and the ability to collaborate with teams across departments are essential.
  • By delivering accurate pricing solutions and maintaining high-quality standards, the candidate will contribute significantly to operational efficiency, client satisfaction, and overall business success.

Job Overview:

  • Position: Off campus drive for DCoE
  • Employment Type:  Work from office
  • Education Required: B.com. & B.A.F. 2024 batch Graduates.
  • Experience Required: Freshers
  • Duration: Permanent
  • Compensation: Up to 4 - 7 LPA (Expected)
  • Job Location: Mumbai, India.


Required Qualification, skills:

  • We are proud to emphasize our commitment to diversity and inclusion by strongly encouraging applications from female candidates for this position, as we strive to create a balanced and supportive workplace.
  • We are seeking B.Com and BAF graduates from the 2024 batch. Applicants must ensure they have no active backlogs during the recruitment process or at the time of joining.
  • The ideal candidate will exhibit excellent communication and English-speaking skills, demonstrating clarity and confidence in their interactions. Strong interpersonal abilities are essential, enabling collaboration and effective performance even under pressure.
  • Basic computing skills are a must, ensuring candidates are adept at handling day-to-day operational tasks efficiently.
  • This role requires adaptability and commitment, as candidates must be willing to work in a 24/7 environment, supporting the dynamic needs of the organization.
  • This opportunity offers a platform to kickstart your career in a challenging yet rewarding environment. With a focus on fostering growth and encouraging diversity, we aim to empower our team members with the skills and experiences they need to succeed professionally.
  • If you are a motivated individual ready to contribute to a collaborative and inclusive workplace, we welcome you to apply and become part of our dynamic team.

Eligibility Criteria:

  • Bcom & BAF graduate fresher can apply.



How To Apply:

  • Begin by reviewing all the job information listed on this page.
  • Scroll down and click the “Click Here” button.
  • Follow the “Apply” link to be taken to the official website.
  • Enter your details based on the information provided.
  • Double-check all the information before submitting your application.


Apply LinkClick Here




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Join WhatsApp Community: Click Here

Deutsche Bank Recruitment Freshers For Position Of Client Service Analyst | Work From Office | Apply Now

Deutsche Bank Recruitment Freshers For Position Of Client Service Analyst - Work From Office

About Role and Company:

The Client Manager for Securities Services (SeS) plays a vital role in supporting SeS clients in India, ensuring their satisfaction with custody and fund accounting services. Acting as the central point of contact, the Client Manager addresses all client requirements, including onboarding, migrations, due diligence visits, reviews, and resolving day-to-day queries.

Key responsibilities include logging and managing client queries and complaints, collaborating with internal teams to ensure timely resolution, and escalating critical issues involving potential losses to senior management as needed. The role emphasizes maintaining high client satisfaction levels by addressing concerns proactively and effectively.

The Client Manager is responsible for maintaining robust client communication through timely responses to emails, verbal inquiries, and phone calls. Regular client meetings, held either at their premises or bank offices, include detailed dashboards showcasing metrics such as query turnaround times (TAT), quality improvements, complaint resolution, and client requirements.

Additionally, the Client Manager navigates across various departments within the bank to address client needs efficiently. This position demands a commitment to resolving issues swiftly, minimizing escalations, and ensuring that services align with contractual agreements. By fostering strong relationships, the Client Manager ensures client trust, upholding the bank’s reputation and standards of excellence in Securities Services.

Job Description:

  • The Client Manager for Securities Services (SeS) ensures seamless onboarding of new schemes, preventing escalations while maintaining a focus on operational excellence and compliance.
  • Key responsibilities include preventing revenue leakage, promptly following up on outstanding fees, and ensuring all clients are onboarded to electronic channels for Straight Through Processing (STP). The role also targets achieving zero overdue fees and avoiding provisions.
  • The Client Manager adheres to compliance protocols, avoiding escalations related to KYC, MIFID, or audit observations.
  • Queries or complaints are immediately addressed, with all details meticulously documented for a comprehensive evaluation.
  • Collaborating with internal teams, the Client Manager devises effective resolutions and escalates critical issues, including potential financial exposures, to supervisors and senior stakeholders.
  • Legal and Compliance consultation is sought as needed, ensuring all responses align with organizational policies.
  • Resolution timelines are prioritized, with queries targeted for closure within 24 hours or escalated appropriately. Holding responses are issued to clients, detailing efforts underway.
  • Final resolutions are communicated post-internal discussion, ensuring client satisfaction.
  • Client Managers ensure operational teams implement mutually agreed decisions and keep clients updated. Critical complaints involving financial loss are escalated to senior management and regional stakeholders.
  • The goal is to minimize escalations and maintain client satisfaction across all transitions, reinforcing the organization's commitment to excellence.

Job Overview:

  • Position: Client Service Analyst
  • Employment Type:  Work from office
  • Education Required: Any Graduate
  • Experience Required: Freshers
  • Duration: Permanent
  • Compensation: Up to Rs.37,000 Per Month (Expected)
  • Job Location: Mumbai, India.


Required Qualification, skills:

  • Candidates are expected to have a basic understanding of custody and fund administration processes. Familiarity with the principles of client management and a foundational knowledge of capital markets are critical for success in this role.
  • Proficiency in essential Microsoft applications, such as Excel, Word, and PowerPoint, is required to perform tasks efficiently and support daily operations.
  • The role seeks individuals who bring relevant experience ranging from 0 to 3 years, offering an opportunity for freshers and early-career professionals to contribute and grow within the organization.
  • Applicants should demonstrate a willingness to learn and adapt to the dynamic nature of the financial services industry while developing their expertise.
  • A keen eye for detail, problem-solving skills, and the ability to work collaboratively in a team are desirable traits. Candidates should possess strong organizational skills to handle multiple responsibilities effectively and meet deadlines.
  • This position offers a platform to deepen knowledge in custody, fund administration, and client management while contributing meaningfully to the organization’s objectives.
  • The role is ideal for individuals eager to build a career in capital markets and related fields, providing an excellent foundation for future growth in the financial sector.
  • Candidates should be ready to embrace challenges and actively engage in professional development to achieve success in this dynamic field.

Eligibility Criteria:

  • Any graduate fresher can apply.



How To Apply:

  • Begin by reviewing all the job information listed on this page.
  • Scroll down and click the “Click Here” button.
  • Follow the “Apply” link to be taken to the official website.
  • Enter your details based on the information provided.
  • Double-check all the information before submitting your application.


Apply LinkClick Here




Join Telegram Channel: Click Here

Join WhatsApp Community: Click Here

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